Privacy Policy

I. Introduction

At giovannihkl.com, we respect and value the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when you visit and use our website, services, and products. By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

II. Collection of Personal Information

We may collect personal information from you when you visit our website or use our services, including but not limited to:

  • Your name, and contact information (such as email address, phone number, and postal address).
  • Payment information (such as credit card details) when you place an order.
  • Your browsing history, IP address, and device information when you visit our website.
  • Any other information you voluntarily provide to us, such as through customer surveys or feedback forms.

III. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To third-party service providers who assist us in providing our services, such as payment processors, shipping companies, and marketing agencies.
  • To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  • To protect our rights and interests, such as investigating suspected fraud or other illegal activities.
  • In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred to the new owner or successor company.

IV. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To provide you with customer service and support.
  • To send you marketing communications, including newsletters, promotional offers, and product updates (if you have opted to receive them).
  • To improve our website, services, and products.
  • To comply with legal obligations and regulatory requirements.
 

V. Security of Personal Information

We take appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

VI. Access and Correction of Personal Information

You have the right to access and correct the personal information that we hold. If you wish to access or correct your personal information, please contact us at info@giovannihkl.com.

VII. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes to this Privacy Policy by posting a notice on our website. Please review this Privacy Policy periodically for any updates or changes.

VIII. Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at info@giovannihkl.com. We will respond to your inquiries as soon as possible.

Thank you for using giovannihkl.com. We appreciate your trust and look forward to providing you with excellent services. 

Contact Us

If you would like to exercise one of your rights as set out above, or if you have a question or a complaint about this policy, or the way your personal information is processed, please contact with us:

Company Name: HARMOVEST INTERNATIONAL TRADE GROUP (HK) CO.,LIMITED
Address: WORKSHOP 60, 3/F, BLOCK A, EAST SUN INDUSTRIAL CENTRE NO.16 SHING YIP STREET KL
Email: info@giovannihkl.com